WebThe Etsy Purchase Protection Program will cover, with some limitations, packages that are lost in transit, as long as the shop is within the parameters of the program’s guidelines. It will also cover the cost of replacing one package per year as the result of damage, and against customer claims of certain other problems with delivery. WebJun 6, 2024 · The company plans to invest at least $25 million per year into the purchase protection program to cover refunds on behalf of sellers for qualifying orders up to $250, enabling them to keep their ...
Etsy Launches New Seller Protection Benefits for Items Up to $250
WebWhat is the Purchase Protection Program for sellers? The Purchase Protection Program for Etsy sellers is meant to refund the cost of packages that are lost in transit, claims of … WebThe Etsy Purchase Protection process only begins after: A buyer reaches out to you about an order through a Help request. The buyer opens a case about the order. Once a buyer has taken both of these actions, Etsy will review the order and make a resolution. If the order is eligible for Purchase Protection, Etsy will refund the buyer, and you ... building authority nsw
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WebJun 13, 2024 · Sellers don’t need to opt into the program; it applies automatically beginning August 1. Etsy says they will monitor fraud associated with the new program. Buyers who abuse the program could lose access to purchase protection going forward. According to updates in the Etsy Seller Handbook, the purpose of the program is to encourage more … WebWe understand that as a small business owner you may need extra support when things go wrong with an order. So today, we’re excited to announce a new program that directly invests in our sellers and provides more support when the unexpected happens: Etsy Purchase Protection. With this new program, for qualifying orders up to $250 USD (or … WebJun 13, 2024 · Etsy's Purchase Protection programme was built to ensure that buyers and sellers have a positive experience on Etsy. For eligible sellers, our programme can offer a little extra peace of mind when cases arise. Etsy may cover buyer refunds for orders up to $250 USD on any case arising from a qualified order. building authority malta